Frequent Ask Questions

B2B Mesia Services / Connectdirector.com
Amsterdam (The Netherlands), June 2006

Table of Contents

• General Information
• What is Dating-Connectdirector?
• Who can join Dating-Connectdirector?
• How can this service be 100% free of charge?
• How does Dating-Connectdirector work?
• Are the members on the site screened?
• Are guest members allowed on the site?
• Is my identity and personal information secure?
• Membership Information
• How do I become a member, and what types of membership are available?
• How much does it cost to become a member?
• Basic User Information
• Why is there a daily send message limit?
• How do I block a member from contacting me?
• What is spamming?
• How do I report a member who is spamming on Dating-Connectdirector?
• How do I report a profile that is not appropriate on Dating-Connectdirector?
• Personal Profile
• Do you have tips on how to create profiles?
• Are Profiles censored, and is there any limit to what I can put in my profile?
• How long does it take to have my profile posted?
• How do I update my profile?
• Why/How do I upload my Photograph(s)?
• How do I temporarily turn off my profile?
• How do I permanently remove my listing and delete my account?
• Profile Status
• What does "Unconfirmed" mean?
• What does "Approval" mean?
• What does "Active" mean?
• What does "Suspended" mean?
• What does "Rejected" mean?
• Log-In/Access Issues
• I forgot my username and/or password, what do I do?
• How do I change my password?
• How do I change my email address?
• Member Contact Issues
• How do I search for other members?
• How do I view a member’s profile?
• How do I view additional member photos?
• Contact members / How do I send ’Cheers!’ to other members?
• Contact members / How do I send emails to members?
• How do I get emails from other members?
• How long do new messages remain in my Inbox?
• How do I prevent Dating-Connectdirector E-mail from going into my junk mail folder?
• Too many members contact / How do I disable the message notifications?
• How do I block members from contacting me?
• Cupid and Hot List Issues
• What is the Cupid Service and how do I use it?
• How do I turn on/off my Cupid emails?
• What is the ’Hot List’ feature?
• Other Features
• How do I upload my voice?
• How do I upload my video?
• How do I use Instant Messenger?
• How do I use the Chat feature?
• Life after Dating-Connectdirector
• I’ve found the person of my dreams, now what?

General Information

What is Dating-Connectdirector?
Dating-Connectdirector.com is about helping people create successful, long-lasting relationships. Using the Internet, Dating-Connectdirector.com is able to learn greatly about its members and match them with other members based on deep and meaningful characteristics.
The dating site is part of Connect-Director.com; a full-service concept based on global web exposure with an national focus on both rich high quality content and dynamic database generated listings for matching social and business needs and interests.

Who can join Dating-Connectdirector?
Dating-Connectdirector is a general dating and matchmaking site that is free for anyone 18-years of age or older to join regardless of their sex, race, religion, and country of citizenship. Our connecting service is for people who are serious (!) about meeting their “love of their life” and sincere soul mates. For this reason we made a selective and time consuming member subscription before a profile is post as "Active" in our system.

How can this service be 100% free of charge?
Our merit is to attract visitors to our main database selection sites like the www.tourists-connectdirector.com, www.realestate-connectdirector.com, www.jobs-connectdirector.com, www.business-connectdirector.com, www.market-connectdirector.com. These site have all paid business advertisements and therefore indirect finance this dating services. On Dating-Connectdirector self we only have limited earnings through Google Ads and affiliates advertisements.

How does it work?
In its simplest form, a subscriber enters his or her details into our database, with information of the type of relationship they are looking for. The subscriber then sits back as our powerful database system goes to work. When it finds that special person, it will automatically alert the subscriber via the Cupid function.

Are the members on this site screened?
A valid email address is required in order to obtain the full benefit of this site. Anyone abusing the services will be banned without any notice whether their membership. However, our service is otherwise confidential. There is no way that we can do extensive background checks on members, and we expect you to understand that we cannot take responsibility for any pain, damage or suffering arising from your use of this site. Please use your common sense and be careful about giving out personal information to people you meet on this site.

Are guest members allowed on the site?
A guest can visit Dating-Connectdirector but can take only a pre-view of the offered service and is not able to participate. To maintain the privacy of the members the guests are not allowed to browse in the address details of the listings unless they also become a member.

Is my identity and personal information secure?
Yes, your private information is secure. Dating-Connectdirector utilizes some of most secure and safe computing practices. Although photographs can be recognized, your anonymous photo profile does not reveal your name or private information to other members. To further secure you information we even insist that you do not publicly disclose any private information such as name, address, phone number etc about you on the site. Our concern for our members’ security is such that inclusion of such private information on the public area of our site is not permitted.
For further details see our PRIVACY POLICY

Membership Information

How do I become a member, and what types of membership are available?
You become a member by filling in the Membership Form on the site and you can choose offers only 1 full membership as we have no gradations
By subscribing to become a member you will have full benefit of the site, including priority response to questions.

How much does it cost to become a member?
Membership -- Free.
We finance this service by paid business advertisements on other www.connectdirector.com sites and the limited earnings through Google Ads and affiliates advertisements on this website.

Basic User Information

What is the purpose of the message limit?
Members may send up to 10-messages in a 24-hour period. The message limit has eliminated the majority of spam and encourages serious contacts among our community. We continue to receive praise as to the quality of contacts people make on Dating-Connectdirector and how little spam there is.

How do I block a member from contacting me?
If there is a member you wish to block, simply view that person’s profile and click the "Block" icon which is a round, red circle with a diagonal slash. Later you can choose to "unblock" that member in your "Communicator" area.

What is spamming?
Spamming is the act of sending other members solicitations to visit a web site or to sell something. Spam is the last thing you want to deal with while you search for the person of your dreams. We have a zero tolerance for spamming on Dating-Connectdirector and take all Spam reports very seriously.

How do I report a member who is spamming on Dating-Connectdirector?
Please send us a message to report spam and provide us with the ID number of the accused spammer along with evidence of the spamming activity so we can continue to maintain the high quality of Dating-Connectdirector.

How do I report a profile that is not appropriate on Dating-Connectdirector?
Please notify us to report abuse and provide us with the ID number of the member with evidence of their activities.

Personal Profile

Do you have tips on how to create profiles?
The number of matching quality (!) replies you get from other members will depend greatly on the quality of your profile. Here are some helpful tips that will help you:
- Upload a photograph
People like to see whom they are writing to and as a result, profiles with photographs get up to ten times more clicks as profiles that don’t have one. You can either upload a photo from a digital camera or by scanning in the picture then uploading it.
- Create a catchy title for your profile
When members search listings on the site, the title of your profile is listed next to your name. As a general rule, profile titles like ’Hi!’ does not catch people’s attention, where as more personalized titles do.
- Think before you write
Feel free to write as much as you want in our ’If I want to describe myself I would say’ section of the Membership Form.
- Tell other members about yourself, for instance
Your likes and dislikes, things you enjoy doing, what line of work you’re in, what your personality is like, even your hopes and dreams. The better your profile describes you, the more likely it is that others will read and respond to it. If you can’t think of anything right away, you can always add more of it later. And don’t forget to fill out the optional profile questions - these will also help other members get to know you even better.

Are profiles censored, and is there any limit to what I can put in my profile?
Yes, all profiles are censored! Dating-Connectdirector Membership team approves all members’ profiles, when they are originally created as well as when they are modified. We reserve the right to refuse any profile or photograph that we feel is inappropriate for this site. Also, we ask that you do not put any personal information etc, in your profile, including but not limited to:
- Any direct contact information (i.e., email addresses, URLs, phone numbers, full names, addresses)
- Any location or descriptive information that threatens a member’s anonymity
- Abusive language of any kind (i.e., vulgarity, racism, terrorism)
- Pornography, sexual descriptions and solicitations
- Discussion or descriptions of illegal acts or behaviour (i.e., drug use, violence)
- Business advertisements or solicitations (i.e., spam, selling offers)
- Political advertisements or solicitations (i.e., (activist) groups, organizations, terrorism)
- Material that exploits or solicits personal information from other individuals
- Unauthorized use of copyrighted or trademarked material
Dating-Connectdirector does not accept content from:
- Individuals under the age of 18.
For further details see our USER AGREEMENT and SITE SUBMISSION RULES

How long does it take to have my profile posted?
It usually takes 1-5 business days to have your profile posted, depending on how many people sign up each day. In most cases the profile should be up within 24 hours after the sign up process is complete. If 5 days have passed and your profile still has not been posted, please notify us via Contact Us page.

How do I update my profile?
To update your profile, please follow these steps:
- Log into the site using your Username and Password.
- Click on the ’Edit Profile’ located on the left hand side of the page.
- Make all necessary changes and then scroll to the bottom of the page and click ’Save Changes’.

Why/How do I upload my photograph(s)?
Looking at photos is an important part of most people’s selection process. A nice picture of you adds personality and presence to your profile and profiles with photos get browsed ten times more often than those without photos.

What are the guidelines for posting a photo?
Photographs will not appear on the site until they are approved by our customer services. We reserve the right to reject any photo at our discretion. Our system automatically crops all photos to fit into our standard size.
- Photo Content
Nude, obscene, sexual or otherwise offensive photos will not be posted. Cartoon characters and photos of celebrities are copyrighted and will not be posted.
You must be in the photo and clearly visible. Images of minors (children) will ensure rejection of the photograph.
- Photo Tips
Choose a recent photo that reflects your current appearance. Use a photo of yourself alone for your primary image.
Try group photos for other non-primary images.
- How many photos can I upload?
You can upload (1) thumbnail photo and (6) additional photos!
- What file types can I upload?
You can upload the following photo formats: .JPG, .JPEG, .GIF, .PNG
- How do I post a photo?
Firstly you have to login into the site with your username and password. Click on ’Upload Photos’, located on the left side of the page and follow the instructions.
Once approved, uploaded photos will be posted as they are submitted. Our system automatically crops your photo if necessary before uploading it. Due to the volume of photos that we receive, it may take up to 5 working days for your photo to appear on your profile.
- Photos-assistance
If you are having problems uploading your photos, you can request support and we will be happy to help. For speed up the process when you email your photo, please include the following information:
- First and last name.
- Dating-Connectddirector Nickname or ID.
- Dating-Connectddirector registered email address.
- Birthdate (MM/DD/YYYY), to be used for verification purpose)
- Photo file as attachment.
Only one photo per email please. Specify which photo you want to be your primary (if sending more than one). Send photos to: Photos @ datingconnectdirector.com (for use, connect address) and send photos as attachments only.

How do I temporarily turn off my profile? To ’turn off’ your profile so that other members cannot see it, please follow these steps:
- Log into Dating-Connectdirector with your username and password.
- Click on the ’Control Panel’ or ’Edit Profile’ link on the left hand side of the page.
- Click on ’Suspend Account’ that appears in Blue and follow the instruction.
If you later want to reverse it, go back into the same page and click on ’Activate Account’.

How do I permanently remove my listing and delete my account? We hope you don’t want to leave Dating-Connectdirector unless you have found that special someone. Regardless of the reason, to permanently delete your profile, go to ’Control Panel’ and click on ’unregister me’ link.
NOTE
This is not recommended in case you later change your mind. Moreover, you can safely suspend your account and no one will be able to view your profile.

Profile Status

What does "Unconfirmed" mean?
Unconfirmed means you have not confirmed your Email address. Please click on the confirmation Email that was sent to you when you registered on Dating-Connectdirector or changed your Email address. Once you confirm your Email address, your profile will be automatically converted to Approval mode for human-review by our team. If you haven’t confirmed your Email, you can request another Confirmation Email by contacting us to request another confirmation or to confirm your profile.

What does "Approval" mean?
Your profile is waiting to be human-reviewed. You may read your messages, search, etc. However your profile is not "visible" to other users until it is approved and made Active by a profile moderator.

What does "Active" mean?
Active profiles are members whose profiles can be viewed by all members on Dating-Connectdirector and show up in the search results.
NOTE
Only Active profiles are visible !

What does "Suspended" mean?
Suspended is the status when a member chooses temporary not to have their profile displayed publicly on Dating-Connectdirector. Usually a member will "Suspend" their profile when they have met someone they are interested in or they will not be online for a while.

What does "Rejected" mean?
Rejected is when a member has uploaded obscene or pornographic photos or has tried to "sneak" contact information or website links into their profile. Rejection is a temporary freeze on the account made by the admin of Dating-Connectdirector until the profile content conforms to our standards. If your profile has been "rejected," change the content and resubmit for admin approval.

Log-In/Access Issues

I forgot my username and/or password, what do I do?
Simply follow the link to our home page and under members login section, click on ’Forgot’ for our automated password/Username lookup form. Your username and password is then emailed to your email account.

How do I change my password?
Log into the site using your username and password.
- Click on the ’My Profile’ and scroll down to where your password is.
- Enter your new password in the appropriate box and click on the ’Submit’ button at the bottom of the page.

How do I change my email address?
Log into the site using your username and password.
- Click on the ’Edit Profile’ and scroll down to where your email address is.
- Enter your new email address in the appropriate box and click on the ’Save Changes’ button at the bottom of the page.

Member Contact Issues

How do I search for other members?
For search the database u can choose several search methods.
The most common are
- direct -- by username and/or by id
If you are looking for a specific person and you remember their username or id, enter it in the ’User Name’ or ’User Id’ field at the top of the Search Page.
- advanced listings -- by choosing other selection criteria.
If you are not looking for a specific person, but rather someone who matches a description you give, then select other fields on the Extensive Search Page. You can search by almost any category of information that we keep track of, including sex, location, languages spoken, etc. Other search methods are
- browse profiles using the "Browse Women" and "Browse Men" buttons
- direct link from a cupid mail
- view a member’s profile from a virtual kiss
- view a member’s profile from the chat room
- view a member’s profile in the rate photos area
How do I view a member’s profile?
Just click on the photo or the magnifying glass icon and a separate internet browser window will open with a member’s profile details.

How do I view additional member photos?
Click on the "More photos" link below the member’s thumbnail photo.
- A new window will open and you can click on the numbers to view the extra photos.
Be sure to allow pop-ups for Dating-Connectdirector or you may not be able to view the extra photos. You can also rate other members photos in the "Rate photo". Contact Members / How do I send ’Cheers!’ to other members?
A virtual cheers is a notification of special interest in an member
You need to be logged in with your membership detail.
- Carry out a ’username’ search of the member.
- When the member’s detail appears, click on the link ’Cheers!’.

Contact members / How do I send emails to members?
Only Subscribed Members can initiate email contact with other members: To contact other members please follow these steps:
- Log into the site using your username and password.
- Click on the ’Search Profiles’ link.
- Enter the username of the member you wish to contact into the ’username’ search field, or select your search preferences and click on the ’Search’ button to see your results.
- Click on a ’Contact’ icon below the member’s summary profile and proceed accordingly. Type the Subject, Write your message, and click on ’Send’, to send your message.
NOTE
Standard (Non Paying) members: Standard members are allowed to view as many numbers of profiles as they wish but cannot email any member.

How do I get emails from other members?
Dating-Connectdirector uses a sophisticated emailing system. When you get mail, it goes into your mailbox on Dating-Connectdirector, and you are also automatically notified in your private email address. This will present you with a link back to Dating-Connectdirector, where you can then log in as usual to read your mail.
NOTE
The sender does not get to see your private email address. This double emailing is driven by the database and guards our privacy policy.

How long do new messages remain in my Inbox?
New messages remain inside your Inbox for 60 days. After 60 days, our database will automatically purge old messages, virtual kisses and profile views to keep Dating-Connectdirector running fast and smooth. Your Inbox can store up to 50 messages at a time so be sure to copy and paste any messages to your desktop computer that you wish to archive. If you have reached the limit of your Inbox, new messages will begin to overwrite the oldest messages.

How do I prevent Dating-Connectdirector E-mail from going into my junk mail folder?
To be certain messages you receive from Dating-Connectdirector do not go directly to your Junk or Bulk mail, make sure you designate www.dating-connectdirector.com as a "safe" or "trusted site" If you use a spam filter, please set your filter to accept messages from Dating-Connectdirector.

Too many members contact / how do I disable the message notifications?
Go to "My Profile" and turn off the message notifications. You will not receive any match or new message notifications.

How do I block members from contacting me?
Log into the site using your username and password.
- Carry out a ’username’ search of the member.
- When the member’s detail appears, click on ’Block’.

Cupid and Hot List Issues

What is the Cupid Service and how do I use it?
The Cupid service allows you, as an Dating-Connectdirector member to select a variety of personal characteristics that you’re looking for in a person, and the site will then notify you via emails of new Dating-Connectdirector members who match your preferences. In other words, you will receive prompt notification of new members without having to come to the site every day to look for them yourself.

How do I turn on/off my Cupid emails? To turn on/off Cupid reports, please follow these steps:
- Log into the site using your username and password.
- Click on ’Edit Profile’ located on the left side of the page.
- Scroll to the bottom of the page and click on ’Do Not Notify Me’.
- Go to the bottom of the form and click on button ’Save Changes’.

What is the ’Hot List’ feature?
Your Hot List is a list of members whom you are interested in. It maintains a link to their profile. When you do a search and click on ’Hot List’ icon, the member is added to your Hot List. You can later remove people from your Hot List by clicking on the ’Delete’ checkbox next to their name under ’Communicator’ area.

Other Features

How do I upload my voice?
To Upload Voice, please follow these steps:
- Log into the site using your username and password.
- Click on ’Upload Voice’ from the left navigation bar.
- Use the BROWSE button to select the audio file you want to use.
- Press UPLOAD button to upload your voice.
You may also use ’aeMedia’ link to upload your voice.

How do I upload my video?
To Upload Video, please follow these steps:
- Log into the site using your username and password.
- Click on ’Upload Video’ from the left navigation bar.
- Use the BROWSE button to select the video file you want to use.
- Press UPLOAD button to upload your video.

How do I use Instant Messenger?
To use Instant Messenger, please follow these steps:
- Log into the site using your username and password.
- Click on ’Search Profiles’ to select the member you would like to have private messaging with.
- View the member profile details and click on ’Add IM’ link.
- Click on ’Instant Messenger’ from the left navigation bar.
- Use the Instant Messenger.

How do I use the Chat feature?
To use Chat Session, please follow these steps:
- Log into the site using your username and password.
- Click on ’Chat’ from the left navigation bar.
- Use the Chat Session.

Life after Dating-Connectdirector

I’ve found the person of my dreams, now what?
We are always delighted to learn about new love connections made through our site. If you have met someone on Dating-Connectdirector, we do really like to hear about it. Please inform us, those Cupid successes surely stimulates the Connectdirector Team. And of course we like you as a returning visitor to our www.connectdirector.com sites, happy people will spread the message around !


If you have further questions then please use the form at CONTACT US page.